CUSTOMER HELP

Frequently asked questions

Clear answers while we prepare SFS Airsoft UK for launch.

Is SFS Airsoft UK open for orders?

Not yet. The site is preparing for launch. Browsing is available, but payments and competition entries are not currently enabled.

Can I enter a competition today?

No. Competition entry and payment are not available during pre-launch. Check the competition page for updates.

Do I need an account?

An SFS account will keep your competition entries, orders and event bookings together when these services open.

What is UKARA verification?

Customers may submit UKARA details for manual review. Entering a reference does not confirm a legal defence or authorise restricted purchases.

Can I buy an airsoft replica?

Restricted products cannot currently be purchased through SFS online checkout. Any future sale will depend on applicable legal requirements and verification.

Where do you deliver?

We are preparing UK delivery for eligible products. Delivery prices, restrictions and dispatch times will be confirmed before checkout opens.

How do returns work?

Read our returns information before ordering. Product-specific rights and any restrictions will be explained before checkout opens.

How can I contact SFS?

Email sfsairsoftuk@gmail.com for account, shop, competition or event enquiries. Do not email passwords or payment card details.

Need more help?

Read our delivery information, returns policy or contact us.